Archives For August 2014

People Need Feedback

August 24, 2014 — Leave a comment

LeadToday

We all need people who will give us feedback. That’s how we improve.- Bill Gates

According to 1,400 executives polled by The Ken Blanchard Companies, failing to provide feedback is the most common mistake that leaders make. When you don’t provide prompt feedback to your people, you’re depriving them of the opportunity to improve their performance.

Lots of people have lost their jobs for the simply reason that their boss was too big of a chicken to give them the feedback they needed to improve. Yes, just because you’re a boss doesn’t mean you can’t be a chicken too.

Have you ever been in a position where you had to let someone go? Were they shocked to discover that their performance wasn’t sufficient to keep their job? Then it’s most likely that you failed to provide them the feedback the needed to improve their performance. No one should ever…

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Blanchard LeaderChat

Business People's Hands RaisedKen Blanchard tells a story about his early days as a consultant.  One day he was brought in to help address a turnover problem at a manufacturing plant in the Southeastern United States.  In spite of competitive wages and benefits and an overall positive assessment from employees, the plant was experiencing large spikes in people leaving every summer and management couldn’t figure out why.

When Ken arrived, he was briefed on the situation and the inability to determine a cause.  After reviewing the data, Ken thought about it a minute and then suggested that a good next step would be to talk to front line employees to see if they could shed some light on the situation.

“Why do you want to talk to them?  What would they know that we don’t?” was the general reaction of the senior leadership.

But Ken persisted. He conducted a number of interviews and found out…

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This article nails it. It’s true. Knowing etiquette means knowing what to do, and knowing what to do gives confidence.

http://www.parents.com/kids/responsibility/manners/

Good manners give a child the confidence to face anything and feel comfortable…